Privacy Policy

I am committed to protecting your privacy and ensuring your information is handled with care. This policy explains how information is collected, used, and safeguarded when you visit this site or work with me.

What I collect:

• Details you share directly (e.g., name, email, phone, and any information submitted via forms or scheduling tools).

• Information gathered automatically (e.g., IP address, browser type, and pages visited, via cookies or analytics tools).

• For therapy clients, personal health information is collected and stored securely in HIPAA-compliant systems.

Use of information:

• Responding to inquiries and scheduling appointments.

• Delivering services you request.

• Sending resources, updates, or newsletters you’ve opted into.

• Improving the site and its content.

Protection of information:

• Client records are stored in secure, HIPAA-compliant platforms.

• Only authorized individuals access your information.

• Sensitive details should be shared via secure communication methods — email and contact forms are not encrypted for confidential information.

I will never sell or rent your information. Information is only shared with your consent, as needed to provide a service, or as required by law/ethical obligations.

You have the right to:

• Request a copy of your personal information.

• Ask for corrections or updates.

• Request deletion of your information when legally possible (therapy records may be retained for required time periods).

If you have questions or concerns about this policy or how your information is handled, please contact:
Jenny Matern
jennymaterncounseling@gmail.com